Patient Participation Group

Welcome to Paxton Green’s Patient Participation Group (PPG)

What is the PPG?

Every GP practice in England is required to have a PPG. This is a group for patients to participate with their Practice to improve and develop its services. There is no set way in which a PPG works.

The PPG at Paxton Green

VHere the PPG is run by patients and all patients registered at Paxton Green are eligible and welcome to join.

The PPG meetings

The PPG meetings are held every two months. They usually last about 90 minutes. The meetings are attended by enrolled PPG members, the lead GP partner and the Assistant Practice Manager. Some include presentations from invited speakers.

All members are invited to request agenda items in advance. Members can also ask a question about services at the Practice in advance so that the Practice staff can provide the answer at the meeting. These tabled questions and their answers contain a lot of information about the services at Paxton Green.

As it is often difficult for people with commitments to attend in person, we vary the meeting time; alternatively, members can participate by email, telephone or letter. All enrolled members are kept fully informed by receiving meeting papers.

The PPG business

The PPG has agreed 3 priorities which provide a focus for much of its work:

1. to improve a current service problem
2. to improve communication between the Practice and its patients
3. to promote patients’ health and well being with better self care

The PPG sets up sub groups of members for specific work. Also, members represent the PPG at various external meetings which is helpful in informing us about local and national health and social service plans, constraints and challenges. This enables us to have realistic expectations and goals and it provides information about What’s coming up such as events, consultations and surveys. The PPG’s work is led by an elected steering group (SG) of patients. The PPG is an active member of the Lambeth PPG Network.

The PPG annual reports summarise the previous year’s business.

The PPG Newsletter

The PPG publishes a newsletter for all Paxton Green patients in March, June, September and December. Each newsletter features new information about the Practice, the PPG and topical self care health advice.

Joining the PPG

All patients are welcome to join the PPG whether or not they are able to attend meetings. We aim to represent the whole Practice population.

If you are interested in contributing to improving the services at Paxton Green, please ask to enrol with the PPG at Reception or use the enrolment form.