We request that you do not assume that a result is normal if we do not contact you. The practice will contact you if there is a significant problem with your results, but please contact us for all results as the GP may have made some suggestions or advice based on your results even if there is not a significant problem.

When the test results will be available

Results normally take five working days to come back to us, so please wait five working days before contacting us. We will notify you (by post or phone if you prefer) if any of your results require immediate action.

If you have registered to access your medical records online, you can also view your test results using our online services or by text message if you prefer.

You can also contact us by telephone using our Results Hotline number: 020 8655 9235 (11:00 – 13:00, Monday to Friday only).

Due to confidentiality, we are unable to give results to a third party unless this has been arranged by prior written consent.

Our results team members are unable to deal with calls outside these times as they are very busy processing incoming results, letters and other clinical data.