Repeat Prescription

Electronic Prescription Service – EPS

EPS allows your prescriptions to be send directly to your regular pharmacy.

This means that you no longer need to come to the surgery to collect your prescriptions, saving you time!

EPS is an NHS service which is safe, secure and confidential.

If you would like to sign up to this service, please speak to a Receptionist or to your local pharmacist.

 You can obtain repeat prescriptions by any of the following methods:

In Person

  • Return the tear-off slip from your prescription, indicating which item(s) you require, or by giving us a clearly written note stating the full name and strength of the medication required, either hand your prescription request into Reception or send it to us by post.

Via Email

(You will receive an auto response email. If you do not get one it means we have not received your request)

Via Fax

  • Fax it to us on our fax number: 020 8655 9201


PLEASE NOTE: we can only accept requests for prescriptions over the phone for housebound patients.

Please allow for at least Three working days for your prescription to be prepared and let us have a stamped addressed envelope if you would like us to post it to you.

If your medication needs to be reviewed by a Clinician, this may take up to one week, before it is issued.  By looking at the white section on your prescription you will be able to see if your medication needs review.

Please remember, It is your responsibility to ensure you do not run out of your medication. 


Housebound patients

If you are housebound, you can request your prescriptions by telephone, we can also arrange for a pharmacist to deliver your prescription if you are unable to have someone to collect it for you. Please advise us if you have a preferred pharmacy.

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